WeddingSimplified FAQ

Quick answers about pricing, what's included, your AI planning companion, refunds and access.

What's the difference between Core ($27) and Deluxe ($67)?

Core is the foundation — 5 essentials that get you from "engaged" to "I do" without paying a planner: budget tracker, master timeline, vendor framework, family-and-guest tools, and the wedding-day script. Deluxe adds 17 more tools — RSVP tracker, seating planner, vendor scripts, contract templates, hen's/buck's planner, honeymoon planner, registry guide, and the rest of the production toolkit. Total = 22 tools in Deluxe.

What is PocketPlanner?

PocketPlanner is your private AI wedding planning companion — built into the Deluxe tier. Ask it anything: "What questions should I ask the florist?", "Help me write the seating chart for my divorced parents", "What's a realistic budget for 90 guests in regional Victoria?". It speaks Australian, knows your wedding date, and never recommends paid upgrades. It's a friend who happens to have planned 10,000 weddings.

Is this only for Australian weddings?

It's built for AU weddings — vendor frameworks, contract templates, regional pricing benchmarks all reflect AU norms. US couples have used it successfully (the budget logic and timeline tools are universal), but vendor scripts and pricing benchmarks won't match your local market.

What vendors does it cover?

Venue, photographer, videographer, celebrant, caterer, florist, band/DJ, hair/makeup, transport, stationery, cake, decor hire, dress alterations, and honeymoon. Each has a vetted question script, red-flag list and contract clause checklist.

How does it save us $12k vs a planner?

A wedding planner in Australia charges 10–15% of total budget — for a $80k wedding that's $8–12k. The framework gives you the same checklists, scripts and timing that a planner would walk you through. You do the legwork (which most couples enjoy anyway), and pocket the difference. Reviews back this up — see the reviews page.

What's your refund policy?

30-day refund, no questions asked. Email [email protected] with your order email and we'll process it within one business day.

Do I get lifetime access?

Yes. One purchase = lifetime access to all your tools, including future updates. PocketPlanner (Deluxe) is the one exception — its AI runs on a usage allowance (generous; covers a typical 12-month engagement). Heavy users can top up if needed, but most never hit the cap.

Can I use this on my phone?

Yes — fully responsive. Most couples plan on laptop/tablet (more screen for spreadsheets and timelines) and use the phone for the day-of script and vendor contact list. PocketPlanner works great on phone.

Where do I sign in / access my downloads?

After purchase, check your email for a one-click sign-in link. From your account page you can download every tool, manage billing through the Stripe portal, and chat with PocketPlanner if you're on Deluxe.

Who built this?

Built by Daniel Gosling and team at BlackPan Agency. The framework came from watching too many couples get gouged by the wedding industry — and from helping run a friend's wedding when their planner ghosted them three weeks out. Reach us at [email protected].

A BlackPan Agency product · Built for Australian couples
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